We’re here to help
Customer support
Last updated: 2026-11-06
Need help with Claimy? Use the channels below.
Contact channels
Email: claimysupport@gmail.com
In-app help: when available, use the “Help” or “Contact” entry from settings.
Response hours
We typically reply on business days.
Messages outside business hours are handled on the next working day.
What to expect
We aim to acknowledge requests within 2 business days. Complex billing cases may require more time and cooperation from payment partners.
For security, we may verify account ownership before changing sensitive data.
Technical issues
Describe what happened, your app version, device model, and OS version.
Screenshots or screen recordings (without passwords) help us reproduce the problem.
