Frequently asked questions
Short answers for common topics. Expand a question to read more.
What is Claimy?
Claimy connects customers with local offers and QR-based discounts from participating businesses.
Exact availability depends on your city and the merchants using the platform.
How do I redeem an offer?
Usually you claim or save an offer in the app and follow the merchant instructions — often by showing a QR code at the venue.
Merchant-specific steps are shown on the offer details screen.
I was charged twice. What should I do?
Check your payment history in the app and your bank statement for duplicate charges.
Contact support with timestamps, amounts, and screenshots so we can investigate with the payment provider.
How do I delete my account?
Account deletion flows depend on the current app version and region.
Contact support from the email associated with your account and request deletion; we may ask to verify identity.
